Privacy Policy
Your personal information matters to us. This policy explains how Intellisolutions Energy collects, uses, and protects your data when you interact with our financial management services.
Information We Collect
We gather information that helps us provide better financial communication services and support your business needs effectively.
Personal Information
-
Contact details including name, email address, phone number, and business address
-
Business information such as company name, industry type, and organizational structure
-
Financial communication preferences and service requirements
Technical Information
When you visit our website, we automatically collect certain technical data to improve your experience and ensure proper functionality of our services.
-
IP address and browser information for security and optimization purposes
-
Website usage patterns and interaction data to enhance user experience
-
Device information and access timestamps for technical support
How We Use Your Information
Your data serves specific purposes related to delivering our financial management communication services and maintaining professional relationships.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Service delivery and client communication | Contact information, business details | Contract performance |
| Website functionality and technical support | Technical data, usage patterns | Legitimate interest |
| Educational content and resource sharing | Contact preferences, business needs | Consent |
| Compliance with Vietnamese regulations | All collected data as required | Legal obligation |
We never sell your personal information to third parties or use it for purposes unrelated to our financial communication services.
Data Protection and Security
Protecting your information is fundamental to our operations. We implement comprehensive security measures that align with Vietnamese data protection requirements and international best practices.
Security Measures
-
Encrypted data transmission using industry-standard SSL/TLS protocols
-
Secure server infrastructure with regular security updates and monitoring
-
Access controls and authentication systems for staff handling client data
-
Regular security audits and compliance assessments
Data Storage and Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Vietnamese law.
Client communication records: Retained for 7 years following completion of services, as required by Vietnamese business record keeping requirements.
Website technical data: Typically retained for 24 months for analysis and improvement purposes.
Marketing communications: Retained until you withdraw consent or request removal.
Your Rights and Choices
Under Vietnamese data protection law and our commitment to transparency, you have specific rights regarding your personal information.
Your Data Rights
-
Access: Request copies of the personal information we hold about you
-
Correction: Ask us to update or correct inaccurate information
-
Deletion: Request removal of your data where legally permissible
-
Restriction: Limit how we process your information in specific circumstances
-
Objection: Object to processing based on legitimate interests or for direct marketing
How to Exercise Your Rights
To make a request regarding your personal information, contact us using the information provided below. We typically respond to requests within 30 days and may need to verify your identity before processing certain requests.
For marketing communications, you can unsubscribe at any time using the links provided in our emails or by contacting us directly.
Data Sharing and Third Parties
We maintain strict control over who has access to your information and only share data when necessary for business operations or legal compliance.
Service Providers
We work with carefully selected service providers who help us deliver our services effectively. These partners include:
-
Web hosting and technical infrastructure providers based in Vietnam
-
Email communication platforms with data processing agreements
-
Professional advisors including legal and accounting services
All service providers are required to maintain appropriate security measures and use your data only for specified purposes.
Legal Disclosure
We may disclose your information when required by Vietnamese law, court orders, or regulatory requirements. We will notify you of such disclosures unless legally prohibited from doing so.
International Data Transfers
While we primarily process data within Vietnam, some of our service providers may be located internationally. When data is transferred outside Vietnam, we ensure appropriate safeguards are in place.
These safeguards include contractual protections, adequacy decisions, and certification schemes that meet Vietnamese data protection requirements.
Cookies and Website Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website performance.
Types of Cookies We Use
-
Essential cookies: Necessary for website functionality and security
-
Analytics cookies: Help us understand how visitors use our website
-
Preference cookies: Remember your settings and choices
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through appropriate channels.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have questions about this privacy policy or want to exercise your data rights, please contact us:
Address: Yên Tiến, Ý Yên District, Nam Dinh 420000, Vietnam
Phone: +84904204549
Email: contact@intellisolutionsenerg.com
We typically respond to privacy-related inquiries within 5 business days. For urgent matters, please call our main number and request to speak with our data protection officer.